I came here for a tour after loving the photos online, and Emmaâthe property managerâwas incredibly helpful and genuine over the phone. Iâll be honestâI was nervous because of some of the past reviews, and I even mentioned that to Emma while asking about availability for March. She reassured me that new management had taken over and the property was moving in a whole new direction. I was skeptical at first, but after my tour, I knew she was being completely honest.
I was expecting the building to look like what was described in the older reviews, but it was the complete opposite. The building was clean, the unit was beautiful, and it was actually bigger in person than the virtual tour. I take reviews very seriously when deciding where to live, and I know how much they can influence someoneâs decision. So for what itâs worth: donât let the old reviews fool you.
Iâll be moving in March, and Iâm genuinely excited! Emma, the new property manager, is doing an amazing job, and it shows. Having a caring and authentic property manager makes all the difference in apartment living, and Emma is exactly that. Highly recommend giving East of Eleven another look!